Departmental Results Framework indicators 2019-2020 Edition – Indicator 8: Percentage of total volume of improved correspondence (i.e. changes to structure, design, language and format)

To support the Minister’s mandate commitment to deliver correspondence that is straightforward and easy to read, the External Administrative Correspondence (EAC) project aims to redesign 95% of CRA correspondence by May 2019.

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Dernière modification avril 17, 2026, 21:34 (TU)
Créé le avril 17, 2026, 21:34 (TU)
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open_canada_collection primary
open_canada_date_published 2020-11-23 00:00:00
open_canada_keywords {"fr": ["correspondance", "correspondance administrative externe (CAE)", "correspondance retravaillée"], "en": ["Correspondence", "External Administration Correspondence (EAC)", "Correspondence redesigned"]}
open_canada_subject ["economics_and_industry"]
sensitivity_level unrestricted
title_fr Indicateurs du Cadre ministériel des résultats – Édition 2019-2020 – Indicateur 8 : Pourcentage du volume total de la correspondance améliorée (c.-à-d. amélioration à la structure, à la conception, à la langue et au format)
update_frequency P3M