Departmental Results Framework Indicators 2022-2023 Edition -Indicator 9: Percentage of respondents satisfied with overall benefits experience

Through a telephone and online survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in their overall benefits service experience.

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Champ Valeur
Dernière modification avril 17, 2026, 19:51 (TU)
Créé le avril 17, 2026, 19:51 (TU)
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open_canada_collection primary
open_canada_date_published 2024-01-22 00:00:00
open_canada_keywords {"fr": ["sondage téléphonique", "sondage en ligne", "bénéficiaire de prestations", "satisfaction de la clientèle", "expérience de service", "ACE"], "en": ["telephone survey", "online survey", "benefit recipient", "client satisfaction", "service experience", "CCB"]}
open_canada_subject ["economics_and_industry"]
sensitivity_level unrestricted
title_fr Indicateurs du Cadre ministériel des résultats – Édition 2022-2023 – Indicateur no 9 : pourcentage de répondants satisfaits de leur expérience liée aux prestations
update_frequency P1Y