Percentage of overall client satisfaction with the Translation Bureau's language tools and services

This indicator measures the overall user satisfaction with language tools and linguistic services provided by the Bureau, which demonstrates that the program meets its objectives. This indicator is measured through a semi-annual client satisfaction survey, administered to all requesters of the Bureau’s services.

Données et ressources

Info additionnelle

Champ	Valeur
Dernière modification	avril 17, 2026, 20:48 (TU)
Créé le	avril 17, 2026, 20:48 (TU)
contact_person	{}
criticality_level	[]
data_dictionary	[]
geographic_scope	[]
open_canada_collection	primary
open_canada_date_modified	2026-03-20 00:00:00
open_canada_date_published	2021-01-11 00:00:00
open_canada_keywords	{"fr": ["bureau de la traduction", "normes de qualité", "satisfaction de la clientele", "Portail linguistique du Canada", "services de traduction", "services linguistiques", "services d’interprétation", "services de terminologie", "Rapport ministériel sur le rendement", "RRM", "Cadre ministériel des résultats", "CMR"], "en": ["translation bureau", "quality standards", "client satisfaction", "Language Portal of Canada", "translation services", "linguistic services", "interpretation services", "terminology services", "Departmental Results Report", "DRR", "Departmental Results Framework", "DRF"]}
open_canada_subject	["language_and_linguistics"]
sensitivity_level	unrestricted
title_fr	Pourcentage de satisfaction globale des clients à l’endroit des outils langagiers et des services linguistiques du Bureau de la traduction
update_frequency	P1Y