Departmental Results Framework Indicators 2024-2025 Edition - Indicator 9: Percentage of respondents satisfied with overall benefits experience

Through an online survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in their overall benefits service experience.

Données et ressources

Info additionnelle

Champ Valeur
Dernière modification avril 17, 2026, 19:30 (TU)
Créé le avril 17, 2026, 19:30 (TU)
contact_email SIopendataG@cra-arc.gc.ca
contact_person {}
criticality_level []
data_dictionary []
geographic_scope []
open_canada_collection primary
open_canada_date_modified 2025-09-10 00:00:00
open_canada_date_published 2025-11-18 00:00:00
open_canada_keywords {"en": ["online survey", "benefit recipient", "client satisfaction", "service experience", "CCB"], "fr": ["sondage en ligne", "bénéficiaire de prestations", "satisfaction de la clientèle", "expérience de service", "ACE"]}
open_canada_subject ["economics_and_industry"]
sensitivity_level unrestricted
title_fr Indicateurs du Cadre ministériel des résultats – Édition 2024-2025 – Indicateur no 9 : Pourcentage de répondants satisfaits de leur expérience liée aux prestations
update_frequency P1Y