Veterans Affairs Canada’s Accessibility Action Plan 2022-2025

Veterans Affairs Canada’s Accessibility Action Plan 2022-2025:

Table of contents

1.0 General

1.1 Introduction message

1.2 Process for receiving and dealing with accessibility-related feedback

1.3 Message from the Deputy Minister

1.4 Message from the Accessibility Network

1.5 Accessibility statement

2.0 Areas described under section 5 of the Act

2.1 Employment

2.2 The built environment

2.3 Information and Communication Technologies (ICT)

2.4 Communication (other than information and communication technologies)

2.5 The procurement of goods, services and facilities

2.6 The design and delivery of programs and services

2.7 Transportation

2.8 Organizational culture

3.0 Training

4.0 Consultations

4.1 Consultations with VAC’s Accessibility Network

4.2 Let’s Talk Veterans Accessibility Consultation

5.0 Budget and resource allocation

6.0 VAC’s recent actions taken to improve accessibility

7.0 Glossary

7.1 Definitions

Appendix A: VAC terminology

Appendix B: Other government departments and services