Survey of satisfaction among citizens with regard to public services

Objectives:

  • Assess satisfaction with services and the citizen experience;
  • Identify sources of satisfaction, dissatisfaction and priority improvements
  • Measure adherence to certain service delivery change projects.

Data and Resources

Additional Info

Field Value
Last Updated April 17, 2026, 21:45 (UTC)
Created April 17, 2026, 21:45 (UTC)
contact_email Consultation.InteractionCitoyenne@ville.quebec.qc.ca
contact_person {"en": "Ville de Québec", "fr": "Ville de Québec"}
criticality_level []
data_dictionary ["society"]
geographic_scope []
open_canada_collection federated
open_canada_date_published 2025-09-15 00:00:00
open_canada_keywords {"en-t-fr": ["Citizen", "Service", "Survey"], "fr": ["Citoyen", "Service", "Sondage"]}
open_canada_subject ["government_and_politics"]
sensitivity_level unrestricted
title_fr Sondage de satisfaction auprès des citoyens à l’égard des services collectifs
update_frequency P3M