Departmental Results Framework indicators 2022-2023 Edition - Indicator 8: Public Perception Index, Trust

The Public Perception Index: Trust is calculated from the results of the questions:

I can trust the CRA to do what is right + The CRA works for the benefit of all Canadians + I feel that the people at the CRA are trustworthy + The people at the CRA are capable of doing their job well

It is an average of scores from the three audiences (individuals, small & medium enterprises, tax intermediaries) from the CRA Annual Corporate Research.

Data and Resources

Additional Info

Field	Value
Last Updated	April 17, 2026, 21:00 (UTC)
Created	April 17, 2026, 21:00 (UTC)
contact_person	{}
criticality_level	[]
data_dictionary	[]
geographic_scope	[]
open_canada_collection	primary
open_canada_date_published	2024-01-22 00:00:00
open_canada_keywords	{"fr": ["Confiance à l’égard du public", "Perceptions du public", "Recherche sur l’opinion publique"], "en": ["Public trust", "Public perceptions", "Public opinion research"]}
open_canada_subject	["economics_and_industry"]
sensitivity_level	unrestricted
title_fr	Indicateurs du Cadre ministériel des résultats – Édition 2022-2023 – Indicateur no 8 : Indice de perception du public, confiance
update_frequency	P1Y