Veterans Affairs Canada Service Standards

Veterans Affairs Canada (VAC) has set service standards to ensure quality and timely delivery of services and decisions. The department is currently conducting a review of these standards to ensure they report on the service experiences that matter most. New standards may be added and/or existing ones may be changed as a result.

Data and Resources

Additional Info

Field Value
Last Updated April 17, 2026, 20:26 (UTC)
Created April 17, 2026, 20:26 (UTC)
contact_person {}
criticality_level []
data_dictionary []
geographic_scope []
open_canada_collection primary
open_canada_date_published 2021-02-03 00:00:00
open_canada_keywords {"fr": ["objectifs", "résultats", "normes de service"], "en": ["service standards", "target", "results"]}
open_canada_subject ["government_and_politics", "information_and_communications"]
sensitivity_level unrestricted
title_fr Anciens Combattants Canada Normes de service
update_frequency as_needed