Table of contents
1.0 General
1.1 Message from Veterans Affairs Canada’s Deputy Minister and the Champion of Accessibility
1.2 Message from the Accessibility Network
1.3 Process for receiving and dealing with accessibility-related feedback
1.4 Accessibility statement
1.5 Executive summary
1.6 Introduction message
2.0 Areas described under section 5 of the Act
2.1 Employment
2.2 The built environment
2.3 Information and Communication Technologies (ICT)
2.4 Communication (other than information and communication technologies)
2.5 The procurement of goods, services and facilities
2.6 The design and delivery of programs and services
2.7 Transportation
2.8 Organizational culture
3.0 Training
4.0 Consultations
4.1 Who we consulted
4.2 How we consulted
4.3 What we heard
5.0 Feedback
6.0 Conclusion
6.1 What we have learned
6.2 Looking forward
7.0 Glossary
Appendix A
Accessibility results framework
Appendix B
Veterans Affairs Canada terminology and other government departments and services
Appendix C
Actions remaining from VAC’s Accessibility Progress Report 2024