Veterans Affairs Canada Service Standards

Veterans Affairs Canada (VAC) has set service standards to ensure quality and timely delivery of services and decisions. The department is currently conducting a review of these standards to ensure they report on the service experiences that matter most. New standards may be added and/or existing ones may be changed as a result.

Data and Resources

Additional Info

Field Value
Last Updated April 17, 2026, 17:42 (UTC)
Created April 17, 2026, 17:42 (UTC)
contact_email opengovernment-gouvernementouvert@veterans.gc.ca
contact_person {}
criticality_level []
data_dictionary []
geographic_scope []
open_canada_collection primary
open_canada_date_published 2016-12-06 00:00:00
open_canada_keywords {"en": ["service standards", "target", "results"], "fr": ["normes de service", "résultats", "objectifs"]}
open_canada_subject ["government_and_politics", "information_and_communications"]
sensitivity_level unrestricted
title_fr Anciens Combattants Canada Normes de service
update_frequency as_needed