Email Services Metrics

This dataset focuses on the e-mail services provided by Shared Service Canada to our partner departments. It does not include the legacy e-mail service metrics. This dataset includes items like the number of e-mail accounts, the number of accounts over 2 GB, number of Blackberry’s activated and e-mail incidents for High and Critical Incidents.

Data and Resources

Additional Info

Field	Value
Last Updated	April 17, 2026, 22:00 (UTC)
Created	April 17, 2026, 22:00 (UTC)
contact_person	{}
criticality_level	[]
data_dictionary	[]
geographic_scope	[]
open_canada_collection	primary
open_canada_date_published	2020-01-28 00:00:00
open_canada_keywords	{"fr": ["Courriel", "panne", "résolution", "boîtes de courriel", "nombre de comptes de courriel", "VSC", "ITSC", "service de courriel de l’état final", "Blackberry", "incidents de courrier électronique"], "en": ["e-mail", "outage", "resolved", "mailbox", "E-mail accounts", "YES", "ETI", "End State Email", "Blackberry", "Email Incidents"]}
open_canada_subject	["information_and_communications", "science_and_technology"]
sensitivity_level	unrestricted
title_fr	Paramètres des service de courrier électronique
update_frequency	P3M