Departmental Results Framework indicators 2019-2020 Edition – Indicator 6: Percentage of external service standards targets that are met or mostly met

This indicator measures the percentage of external service standards targets that were met or mostly met within 5% of their target.

Data and Resources

Additional Info

Field Value
Last Updated April 17, 2026, 21:56 (UTC)
Created April 17, 2026, 21:56 (UTC)
contact_person {}
criticality_level []
data_dictionary []
geographic_scope []
open_canada_collection primary
open_canada_date_published 2020-11-23 00:00:00
open_canada_keywords {"fr": ["Agence du revenu du Canada", "ARC", "impôt", "normes de service", "normes de service externes"], "en": ["Canada Revenue Agency", "CRA", "tax", "service standards", "services", "external services"]}
open_canada_subject ["economics_and_industry"]
sensitivity_level unrestricted
title_fr Indicateurs du Cadre ministériel des résultats – Édition 2019-2020 – Indicateur 6 : Pourcentage des normes de service externes qui ont été atteintes ou presque atteintes
update_frequency P1Y