Service to 9-1-1 emergency centers

  • Service of administrative emergency call center agreements:

This information layer alerts users to telephone respondents for emergency calls that have a 10-digit number.

In fact, the “Serte Entente” layer indicates how cities/MRCs are served using a satellite phone to reach administrative emergency call centers, i.e. 9-1-1 emergency call centers that provide a 10-digit emergency telephone number for portions of their territory that do not have cellular coverage (and therefore, no 9-1-1 coverage).

  • 9-1-1 service (cellular coverage):

This information layer alerts users about telephone respondents for 9-1-1 emergency calls.

In fact, the “9-1-1 Service (cellular coverage)” layer indicates the cities/MRCs that are served using a cell phone to reach the 9-1-1 emergency center for portions of their territory that are within cellular coverage. Indeed, the layer clarifies the reality of service, since it is intersected by the combined Quebec cellular coverage of Rogers and Bell.

Bell Mobile Coverage:

Bell mobility 4G HSPA, LTE and 5G cellular coverage for the province of Quebec.

Cellular coverage makes it possible to improve 9-1-1 service in Quebec by specifying the areas where cellular devices can be used.

It is a layer of information that is restricted to distribution within the Ministry of Public Safety and to 9-1-1 emergency call centers.

Rogers mobile coverage:

Rogers Communications cellular coverage for the province of Quebec

Cellular coverage makes it possible to improve 9-1-1 service in Quebec by specifying the areas where cellular devices can be used.

It is a layer of information that is restricted to distribution within the Ministry of Public Safety and to 9-1-1 emergency call centers.This third party metadata element was translated using an automated translation tool (Amazon Translate).

Data and Resources

Additional Info

Field Value
Last Updated April 17, 2026, 19:17 (UTC)
Created April 17, 2026, 19:17 (UTC)
contact_email msp911@msp.gouv.qc.ca
contact_person {"en": "Government and Municipalities of Québec; Government and Municipalities of Québec; Ministère de la Sécurité publique", "fr": "Gouvernement et municipalités du Québec; Gouvernement et municipalités du Québec; Ministère de la Sécurité publique"}
criticality_level []
data_dictionary EPSG:32198,EPSG,unknown
geographic_scope []
open_canada_collection fgp
open_canada_date_published 2015-03-25 00:00:00
open_canada_keywords {"en-t-fr": ["Public safety", "Government information"], "fr": ["Sécurité Publique", "Information gouvernementale"]}
open_canada_subject ["form_descriptors", "nature_and_environment", "science_and_technology"]
sensitivity_level unrestricted
title_fr Desserte des centres d'urgences 9-1-1
update_frequency continual