Municipal Client Satisfaction Survey Results

This dataset measures satisfaction with the services provided to municipalities through MMAH's regional offices. Dataset includes the following information (where available) * Line of Business * Year * Region * Overall Satisfaction * Service 1 - Service 11 * Frequency * Value 1 - Value 14 * Accessibility * Time * Information * Knowledge * Courtesy * Fair * Follow through * Accuracy * Current * Extra Mile * Engaged * Professional * In Person * Online * Association * Email * Meeting * Mail * Telephone * Web * Teleconference *[MMAH]: Ministry of Municipal Affairs and Housing

Data and Resources

Additional Info

Field	Value
Last Updated	April 17, 2026, 17:45 (UTC)
Created	April 17, 2026, 17:45 (UTC)
contact_person	{"en": "Municipal Affairs and Housing", "fr": "Municipal Affairs and Housing"}
criticality_level	[]
data_dictionary	["economy"]
geographic_scope	[]
open_canada_collection	federated
open_canada_date_published	2020-01-11 00:00:00
open_canada_keywords	{"en": ["Housing Communities and Social Support", "Government and Finance", "Government"], "fr-t-en": ["Logement collectivités et soutien social", "Gouvernement et finances", "Gouvernement"]}
open_canada_subject	["government_and_politics"]
sensitivity_level	unrestricted
title_fr	Résultats du sondage sur la satisfaction de la clientèle municipale
update_frequency	P1Y