CSV from...
The dataset showcase the overall monthly results based on the partner organizations’ feedback on six statements, one per driver (shown below) – with the exception of Timeliness, which has two questions. Responses are calculated using a five-point scale from “Strongly Disagree” to “Strongly Agree”.
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a) Timeliness: Overall, I am satisfied with the amount of time it took to receive SSC services.
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b) Timeliness: When there is an unplanned outage or emergency, SSC addresses and resolves it in a timely manner.
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Ease of Access: SSC service information is readily available online or from my SSC Account Team.
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Positive Outcome: Overall, I was satisfied with the SSC services I received.
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Process Aspects: When I have a problem or service delivery issue, SSC keeps me and my department up to date on the resolution.
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Engagement Experience: My SSC Account Team manages the relationship effectively.
Dictionnaire de données
Informations additionnelles
| Champ | Valeur |
|---|---|
| Dernière modification de la donnée | 16 janvier 2026 |
| Dernière modification de la métadonnée | 16 janvier 2026 |
| Créé le | 16 janvier 2026 |
| Format | CSV |
| Licence | License not specified |
| Datastore active | True |
| Has views | True |
| Id | 68778ce3-96ee-4338-9d5c-e03840bd3e0f |
| Mimetype | text/csv |
| Package id | e8240839-0358-431d-8812-6720f8aa38f7 |
| Position | 0 |
| State | active |