Trends in Offender Grievances and Complaints, Fiscal Year 2019 to 2020 to Fiscal Year 2023 to 2024

As per the Corrections and Conditional Release Act (CCRA), offenders under the jurisdiction of the Correctional Service of Canada (CSC) have access to an offender grievance process. Counts of offender complaints and grievances have largely stabilized following a previous decline. Across offender subgroups, the most common subject of concern relates to staff interaction.

Data and Resources

Additional Info

Field Value
Last Updated April 17, 2026, 21:39 (UTC)
Created April 17, 2026, 21:39 (UTC)
contact_email GEN-NHQ.PKMU-UPMC@CSC-SCC.GC.CA
criticality_level []
geographic_scope []
open_canada_collection publication
open_canada_date_published 2025-11-10 00:00:00
open_canada_keywords {"en": ["Offender Grievances", "Complaints"], "fr": ["griefs", "plaintes des délinquants"]}
open_canada_subject ["education_and_training", "law", "persons", "processes"]
sensitivity_level unrestricted
title_fr Tendances en matière de griefs et de plaintes des délinquants : de l’exercice 2019 à 2020 à l’exercice 2023 à 2024
update_frequency as_needed