Audit of Demand and Relationship Management

The objective of this audit was to provide assurance that appropriate controls, processes and functions had been defined for Shared Services Canada (SSC) to proactively manage the demands of, and relationships with, its partners and clients. The scope of the audit included the controls, processes and functions within the Information Technology Infrastructure Library service lifecycle related to demand and relationship management with SSC’s partners and clients.

Data and Resources

Additional Info

Field	Value
Last Updated	April 17, 2026, 18:28 (UTC)
Created	April 17, 2026, 18:28 (UTC)
criticality_level	[]
geographic_scope	[]
open_canada_collection	publication
open_canada_date_published	2018-09-05 00:00:00
open_canada_keywords	{"fr": ["audit", "services de la Bibliothèque pour l’infrastructure des technologies de l’information", "contrôles", "processus", "fonctions"], "en": ["Audit", "Information Technology Infrastructure Library", "controls", "processes", "functions"]}
open_canada_subject	["government_and_politics", "processes"]
sensitivity_level	unrestricted
title_fr	Audit de la gestion de la demande et des relations avec les partenaires
update_frequency	unknown