Departmental Results Framework indicators 2020-2021 Edition - Indicator 14: Percentage of taxpayers (benefit recipients) who filed as a result of targeted CRA intervention

Ensures the Agency achieves its responsibilities and priorities of assisting Canadians to meet their filing obligations, while also ensuring Canadians receive the benefits they are entitled to. This value is derived by dividing the total number of taxpayers who filed after the letter was issued by the total number of letters issued. This supports the Minister Mandate commitment to ensure that CRA is a client-focused agency that will proactively contact Canadians who are entitled to, but are not receiving, tax benefits.

Data and Resources

Additional Info

Field	Value
Last Updated	April 17, 2026, 21:17 (UTC)
Created	April 17, 2026, 21:17 (UTC)
contact_person	{}
criticality_level	[]
data_dictionary	[]
geographic_scope	[]
open_canada_collection	primary
open_canada_date_published	2021-11-16 00:00:00
open_canada_keywords	{"fr": ["Prestations", "Lettre de prestations des non-déclarants", "Lettres", "Non-déclarants", "Prestations fiscales", "Admissibilité", "Obligations des contribuables"], "en": ["Benefits", "Non-filer benefit letters", "Letters", "Non-filers", "Tax benefits", "Entitlement", "Tax filer obligations"]}
open_canada_subject	["economics_and_industry"]
sensitivity_level	unrestricted
title_fr	Indicateurs du Cadre ministériel des résultats – Édition 2020-2021 – Indicateur 14 : Pourcentage des contribuables (bénéficiaires de prestations) qui produisent une déclaration à la suite d’une intervention ciblée de l’ARC
update_frequency	P1Y