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Veterans Affairs Canada Evaluation of the Veterans Affairs Canada...
In 2012, Veterans Affairs Canada (VAC) and Service Canada entered into a Partnership whereby Service Canada would use their web, in-person and telephone services to provide... -
Veterans Affairs Canada Audit of Centralized Mail - April 2017
The Centralized Mail initiative was designed in 2011 to direct all incoming Veteran documents to a central location in order to reduce Veteran and staff confusion resulting from... -
Veterans Affairs Canada Audit of the Veterans Independence Program Annual...
The purpose of the Veterans Independence Program (VIP) is to assist recipients in maintaining their independence through the provision of home and community care. As per the VIP... -
Veterans Affairs Canada Rehabilitation Services Evaluation - September 2014
This Rehabilitation Services Evaluation was conducted in accordance with Veterans Affairs Canada's (VAC) approved Multi-year Risk Based Evaluation Plan 2013-2018. Established in... -
Veterans Affairs Canada Evaluation of the Residential Treatment Clinic for...
The purpose of this evaluation is to assess both the relevancy and performance of the Residential Treatment Clinic for Operational Stress Injuries (RTCOSI - hereinafter referred... -
Veterans Affairs Canada Audit of Program of Choice 12 - Related Health...
The Veterans Affairs Canada Health Care Benefits Program provides eligible Veterans and other qualified individuals with benefits and services, such as medical, surgical and... -
Veterans Affairs Canada Evaluation of the War Veterans Allowance Program - March 2014
The War Veterans Allowance (WVA) Program, which began in 1930, provides monthly financial support to low-income war service Veterans and civilians (e.g., Overseas Welfare... -
Veterans Affairs Canada Evaluation of Commemorative Benefits and Services -...
The Evaluation of Commemorative Benefits and Services was conducted in accordance with Veterans Affairs Canada’s (VAC) approved Multi-Year Risk-Based Evaluation Plan 2012-17 and... -
Veterans Affairs Canada New Veterans Charter (NVC) Evaluation - Phase II -...
The New Veterans Charter (NVC) represents the most sweeping change to Veterans’ benefits and services in the past 60 years. The NVC shifts the focus from one of disability to... -
Veterans Affairs Canada Audit of Healthcare Professional Service Contracts -...
Healthcare professional service contractors are individuals with “significant training, qualifications and expertise in a professional field.” With the support of Public Works... -
Veterans Affairs Canada Annual Report on the Administration of the Privacy Act
The Privacy Act provides members of the public with the legislated right to access and request the correction of their personal information under the control of federal... -
Veterans Affairs Canada Evaluation of the Commemoration Division...
This report presents the findings of the evaluation of the Partnerships Contribution Program (PCP), which covers the period between April 2008 and March 2011. This evaluation... -
Lists of Briefing Notes prepared for the Deputy Minister and Minister of...
The briefing note titles listed below are for the period May 1, 2017 to April 19, 2019 and were prepared for the Deputy Minister and the Minister of Veterans Affairs Canada. In... -
Veterans Affairs Canada Evaluation of the Community War Memorial Program -...
The evaluation of the Community War Memorial Program (CWMP) was conducted to address the requirement for full evaluation coverage, as per the Financial Administration Act and... -
Veterans Affairs Canada Responsibility Centre Phase II Audit - April 2011
Veterans Affairs Canada has 60 points of service or responsibility centres, including regional and district offices that provide a wide range of services and programs. District... -
Veterans Affairs Canada Audit of Service Standards - July 2012
Treasury Board, which sets the guidelines for all government departments in Canada, defines a service standard as "a public commitment to a measurable level of performance... -
Veterans Affairs Canada Audit of Quebec District Office - October 2010
As part of the ongoing monitoring and evaluation of service delivery, a cyclical audit was conducted to review the activities of the Quebec District Office (DO), the management... -
Veterans Affairs Canada Internal Audit of Residential Care, Queen Elizabeth...
In the approved 2008-2011 Audit and Evaluation Plan, Veterans Affairs Canada (VAC) identified the Residential Care Program at Camp Hill Veterans Memorial Building (CHVMB) for... -
Veterans Affairs Canada Evaluation of Salute! - October 2011
In accordance with the Veterans Affairs Canada Evaluation Plan (2011 -2016) approved by the Departmental Evaluation Committee, the Audit and Evaluation Division was tasked with... -
Veterans Affairs Canada Veterans Independence Program Reimbursements Process...
Since 1981, Veterans Affairs Canada has administered a community-based, national program to eligible Veterans, their families, and other primary care-givers. These services...